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FAQ'S

1. Diabetic Shoes and Custom Shoe Inserts

Q: What are diabetic shoes and why are they important?
A: Diabetic shoes are specially designed footwear that help reduce the risk of foot injuries and complications for people with diabetes. They often feature a wider fit, extra cushioning, and seamless interiors to prevent sores and ulcers.

Q: How do I know if I need custom shoe inserts?
A: Custom shoe inserts are often recommended if you have specific foot issues like high arches, flat feet, or diabetes-related complications. A podiatrist or healthcare provider can assess your needs and recommend the appropriate inserts.

2. Continuous Glucose Monitors

Q: What is a Continuous Glucose Monitor (CGM)?
A: A CGM is a device that continuously measures glucose levels in the interstitial fluid just beneath the skin, providing real-time data to help manage diabetes more effectively.

Q: How often do I need to replace the CGM sensor?
A: Most CGM sensors need to be replaced every 7 to 14 days, depending on the specific device and manufacturer guidelines.

3. Mastectomy Prosthesis

Q: What is a mastectomy prosthesis?
A: A mastectomy prosthesis is a silicone or foam breast form designed to restore breast shape and balance after a mastectomy. It can be worn inside a bra or as part of a custom-fitting garment.

Q: How do I choose the right mastectomy prosthesis?
A: Your choice depends on your body type, lifestyle, and personal preferences. A certified fitter or healthcare provider can help you select the right size, shape, and style for your needs.

4. Compression Garments

Q: What are compression garments used for?
A: Compression garments help improve circulation, reduce swelling, and manage conditions like lymphedema and chronic venous insufficiency. They are commonly used in post-surgical recovery and for everyday support.

Q: How do I determine the correct size for a compression garment?
A: Accurate measurements of your body are required to determine the right size. Consult with a professional fitter or your healthcare provider to ensure the best fit.

5. Mobility Aids (Walkers, Canes, Crutches)

Q: How do I choose the right mobility aid for my needs?
A: The choice depends on your specific mobility challenges and needs. Walkers provide more support and stability, canes offer partial assistance, and crutches are used for temporary support. A healthcare professional can guide you in selecting the most appropriate aid.

Q: Can mobility aids be adjusted for different heights?
A: Yes, most mobility aids like walkers and canes are adjustable to accommodate different heights for a comfortable and effective fit.

6. Reduction Kit for Lymphedema

Q: What is a reduction kit for lymphedema?
A: A reduction kit typically includes compression garments, bandages, and other tools designed to manage and reduce swelling associated with lymphedema.

Q: How often should I use the reduction kit?
A: The frequency of use depends on your condition and the recommendation of your healthcare provider. Regular use as directed can help manage symptoms effectively.

7. Orthoses

Q: What are orthoses and how do they help?
A: Orthoses are devices designed to support, align, or improve the function of a body part, such as braces or splints. They can be used to correct deformities, support injured areas, or manage chronic conditions.

Q: How do I get a custom orthosis?
A: A custom orthosis is typically made based on measurements and impressions of your affected body part. A healthcare provider or orthotist can create and fit the device to your specific needs.

8. Hospital Beds & Mattresses

Q: What types of hospital beds are available?
A: Hospital beds come in various types, including manual, semi-electric, and full-electric models. They offer different features such as adjustable height and position to accommodate medical needs and comfort.

Q: How do I choose the right mattress for a hospital bed?
A: The choice depends on factors like the patient’s medical condition, mobility, and comfort preferences. Options include foam, gel, and alternating pressure mattresses. Consult with a healthcare provider for the best recommendation.

9. T.E.N.S Units

Q: What is a T.E.N.S unit and how does it work?
A: A T.E.N.S (Transcutaneous Electrical Nerve Stimulation) unit is a device that uses electrical impulses to relieve pain by stimulating nerves and increasing blood flow.

Q: Are there any side effects associated with using a T.E.N.S unit?
A: T.E.N.S units are generally safe, but some users might experience skin irritation or discomfort. Always follow the manufacturer’s instructions and consult with a healthcare provider if you have concerns.

10. Urology Supplies

Q: What types of urology supplies do you offer?
A: We offer a range of urology supplies including catheters, drainage bags, and incontinence products to support urinary health and management.

Q: How do I determine which urology supply is right for me?
A: The right supply depends on your specific medical condition and needs. A healthcare provider can help you select the appropriate products and provide guidance on their use.

11. Commodes, Urinals, Bed Pans

Q: When should I use a commode versus a bed pan or urinal?
A: Commodes are portable toilets used near the bed or chair, while bed pans and urinals are used in bed when mobility is limited. Your choice depends on your mobility and comfort.

Q: How do I clean and maintain these products?
A: Cleaning instructions vary by product, but generally involve regular washing with disinfectants. Refer to the manufacturer’s guidelines for detailed cleaning procedures.

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